Thursday, 20 May 2010

Number 3

I flaming well knew it - everything happens in 3's.

Last week I took a call from an advertising firm regarding 'an advert I'd agreed to place in a charity magazine in February of this year'. I could not recall any such call, but did wonder if in the euphoria of Mr M's return I'd agreed to help a worthy cause. The company informed me that the advertising space had been reserved & it was too late to cancel.
To the happy tune of £250 plus VAT.
So whilst I was a bit miffed with myself, I thought nothing more of it when the invoice landed through my door on Monday.

Until, I took 2 calls on Monday from different advertising firms regarding 'adverts I'd agreed to place on Charity wall planners, in february of this year'. Again the advertising space had been reserved & it was too late to cancel. To the happy tune of £199 plus VAT - one would give a 5% discount if I paid over the phone by debit card. WTF??

So February was the month that Mr M returned, does having lots of sex result in a complete loss of business sense and a desire to part with huge amounts of cash? I think not!

Tuesday Morning I decide to look into these a bit further, beforen I get the chance the phone rings and Advertising firm number 4 calls regarding 'an advert I'd agreed to place in a charity magazine, in March of this year'. Again the advertising space had been reserved & it was too late to cancel. Although they would offer me a £50 discount, so I'd only be invoiced for £249.00 plus VAT.

Enter the internet and the wonderful *google search*.

Within minutes I was able to see that all 4 'companies' have the same address - which is a mailing box in Manchester and telephone number. The registered address a house in the Manchester suberbs. They all claim to be affiliated with Charities & celebrities, yet when I emailed named charities they had no association with these 'companies' at all.
I was also able to see that there have been thousands of complaints from small businesses to the trading standards regarding these 4 'companies' and in fact they traded under many other names too.
I was also able to get free advice on how to deal with these companies.

Enter Mrs M, armed with phone & script.

Company No 1 - Started off very polite, yes we did contact you last week, yes we explained that you had agreed to the advert in February, no I can't tell you the specific date, no you can't cancel, yes the telephone conversation we had in February was recorded & forms a legally binding contract. No you can't hear the recorded conversation, it's only submissible in court.

Mrs M - I did not agree to this advert, the proof and invoice you've sent are extremely poor quality - my 13 year old could have done better with his laptop and HP printer. I've been looking into you registered business and am confused as to why you are registered to a mail box, which is shared by 3 other companies. I'm also concerned as the charity you are representing have emailed confirmation to me that they have no association with this company. I've also taken legal advice and despite your attempts to bully me into paying, your alleged telephone conversation is not a legally binding contract.

Company No 1 - I've cancelled your order, goodbye.


The same followed for company number 2, 3 and 4.

It was extremely amusing to have the same conversation with the same person (pretending to be someone different everytime).

The worrying thing is that if they'd only contacted me the once, I'd have probably stumped up the cash, assuming that I'd been to loved up to even care what I was agreeing to - talk about scamming!!

Tuesday, 18 May 2010

Waiting for number 3

Everything comes in 3's - right?

1) The hassle with the budget airline that kept me on hold for 75 minutes, then wanted to charge me £100 to put right their mistake...............

2) I pay £22.95 for Saturday morning delivery of my new camera. Parcel Force claim they attempted delivery (which they didn't) and I finally get my item on Monday morning. Too late for the wedding that I had booked on Saturday afternoon.

3)'s hoping it has nothing to do with Volcanic Ash.............

Monday, 17 May 2010

Still on hold

We've booked flights for next week, whilst printing off the boarding pass I noticed the airline had spelt my name wrong.

No worries, i'll just ring the airline & ask them to amend it - easier said than done!

I've been on hold for the last 62 minutes and at 10p per minute i'm none too happy.

I guess thats what you get booking with a budget airline!


Friday, 14 May 2010

Time to celebrate!

I know I've been quiet for a while, but I've been really, really busy.
I've had me an interview to prepare for and boy did I prepare!

Long story short.................... I applied for a job last year & was unable to attend the interview as I was out of the country. They refused to re-schedule the interview (really nice people!).
My Director of Service was livid & pulled a few strings for me to spend some time on the area - which I did & had a terrible time.
The job was re advertised in January and I applied, the job was then advertised again (to attract a broader base of applicants is the official line - to avoid me having a fighting chance is the non-official line).
I had an interview last week.
They offered me the job on Tuesday.

Say hello to Mrs M - the new Deputy Modern Matron for assessment & treatment services. Hours of work Monday to Friday 8.30-4.30. No more weekends, No more shift work, No more bank holidays, No more working Christmas or New Year.

I'm so excited - I have a secretary allocated to manage (amongst other things) my diary, which is electronic (wow, I'm used to wiping bums!!)

I get to be best buddies with Trixi Lee - rather than having to work with her & be buddies (which is hard on both sides sometimes as I can be a stroppy cow - i know!).

Oh and the best bit - with 7 years less experience than Cruella, I'm now 4 management levels above her - Sweet, sweet Karma!

Oh and a salary raise into the bargain!!

let the celebrations begin & the Mojito's flow!!

Who's reading?